Company:- SS Computer Technologiez
Website:- www.sscomputertechnologiez.com
Eligibility:- Any Graduate & Diplama
Experience:- 0 - 1 yrs
Location:- Chennai
Job Role:- Hardware & Networking Engineer
Company profile :-
SS Computer Technologiez , established in 2010, is a leading designer and manufacturer specializing in the development and marketing of computer peripherals and Accessories for consumer electronic products in India. We are ranked the 15th most valuable company among India’s top 100000 manufacturers. Over out 0.5 million pieces of cabinet,Keyboard & mouse Inbuilded for Audio,speaker and usb port 4No’s etc., annually and are positioned at the 13th in equity value among all India’s top manufacturers. Our turnover was INR 50,00,000 Lakhs in fiscal year 2011 and we are aiming for a 50% growth in 2015. Among our
products are Cabinet Keyboard & mouse User Stystem. We sell through distributor and OEM to the worldwide market.With over years experience in the IT industry, we are able to maintain sustained growth. We set up localized operation centers around the world, such as in China and Taiwan. To ensure fast and convenient logistic support globally, all products are designed to meet international standards and manufactured under ISO 9002 quality system.
Job Description:-
Desktop/Laptop on-site and phone support;
Printer/Fax support;
Backup system support;
Updating current infrastructure;
Deploying new equipment;
1. Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to second or third level in accordance with Help Desk escalation processes.
2. Maintain overall ownership of user’s issue & service ensuring that they receive resolution within a reasonable timeframe.
3. Provide initial assessment of urgency and business impact on all support calls.
4. Manage service requests, software installations, new computer setups, upgrades, etc.
5. Record incident resolutions in the Help Desk tool.
6. Provide enhancement request feedback to IT regarding technology environment and customer needs through the defined processes.
7. Support the following technologies: Microsoft Office 2007 products – Outlook, Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers, networked copiers, NIC’s, basic LAN/WAN connectivity and others as assigned.
8. Ability to work independently and in a team environment.
Contact Name:- Shivaram.K
Contact Details:- 9941273808,7200800623,9551476818
Interested Candidates can walkin to below mentioned address between 08th March 2014 to 18th March 2014 with a
resume Hardcopy
Interview Venue:
#68, Medavakkam Main Road,
Barath Nagar, (Opp. A2B)
Madipakkam,
Chennai-600 091.
Tel: 044 - 45548008
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