Company:- Akamai Technologies
Website:- www.akamai.com
Eligibility:- Bachelors Degree
Experience:- 1 yr
Location:- Bangalore
Job Role:- Application Software Engineer
Comapny profile :-
Akamai® is the leading cloud platform for helping enterprises provide secure, high-performing user experiences on any device, anywhere. At the core of the company’s solutions is the Akamai Intelligent Platform™ providing extensive reach, coupled with unmatched reliability, security, visibility and expertise. Akamai removes the complexities of connecting the increasingly mobile world, supporting 24/7 consumer demand, and enabling enterprises to securely leverage the cloud. To learn more about how Akamai is accelerating the pace of innovation in a hyperconnected world.
Responsibilities:-
1. Upon receiving a ticket for support request ensure that all relevant details are captured in the ticket.
2. Be able to independently analyze and resolve issues.
3. Route the tickets to appropriate levels within the company for resolution
4. Ensure knowledge artifacts are maintained and enhance knowledge repository.
5. Works with Technical Developers and help with Unit Testing.
6. Interact with Oracle in SR Management – Creation, Follow Up, OWC, Script Execution, Patch involvement interaction
with DBA and ensure effective closure of SR. Escalation of SR with Oracle.
7. Willingness to learn and work with other Oracle Modules- HR
Candidate Profile:
1. Must have 1 year experience providing support on Financials:GL, AP, AR, FA, and CE modules
2. Must have exposure to PO module.
3. Must have exposure to SQL and PLSQL.
4. Must have Working knowledge of SQL Developer and TOAD.
5. Must have Working knowledge of Linux/Unix, navigating the unix shell, basic shell commands and vi editor.
6. Must be willing to work on EMEA Time Zone, specifically 2PM to 10 PM IST.
Desired Qualifications:-
1. Exposure to oracle inventory.
2. Knowledge on reports & oracle finance interfaces.
3. Knowledge of Oracle EBS R12.
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