Analytical/Decision Making Responsibilities:
Assist the internal search engine supervising analyst in:
- Measuring the quality of search results using precision, recall, mean reciprocal rank and other measures
- Monitoring search engine performance e.g. uptime, query response time, metrics, etcetera
- Monitoring query completion list for misspellings
- Creating, monitoring and maintenance of Best Bets, Query Rules, Results Types, Result Blocks and Ranking Models for SharePoint 2013 search
- Applying known processes and analysis to existing content on direction from others
- Understanding the user intent through observation, inference, data analysis, data cleansing and text analysis
Knowledge and Skills Requirements:
Strong problem solving, reasoning and analytical skills
Detail oriented, Data driven
Strong communication skills – written, verbal and presentation skills
Comfort with navigating through ambiguity
Strong time management and organizational skills
Ability to prioritize, drive and adapt to change quickly
Commitment to continual process improvement
Qualifications
Bachelors degreeor Post graduation in Library Information Science, Digital Science or Information Analysis and Retrieval
Experience
0 – 2 years of experience
Skills
Advanced education in Library and Information Science
Familiarity with Information Retrieval concepts and techniques
Course work in Human Interaction in Information Retrieval, Advanced Natural Language Processing and Information Retrieval, Data Manipulation, Information Retrieval systems evaluation and measurement
Experience in solving information retrieval problems in any setting
Particularly, enterprise search solutions in global professional services or related industries
SharePoint 2013 experience a plus
Demonstrated ability to plan and successfully execute tasks and initiatives in support of complex projects across borders
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