Company:- BigRock
Website:- www.bigrock.in
Eligibility:- BE/B.TECH/BSC
Experience:- 0-1 Year
Location:-Mumbai
Job Role Web Solutions Specialist
JOB SUMMARY:-
Job Description:-
Directi, through its various Businesses, provides volume based,
mass-market, Internet products to millions of Customers
worldwide. Directi has been consistently ranked amongst the
fastest growing technology companies in the continent.
Responsibilities:-
1. Being the front line support for customers over email, phone,
or other channels
2. Troubleshooting and resolving issues related to our domain name
and hosting products
3. Up-selling and cross-selling BigRock products to qualified
customers where appropriate
4. Investigating and identifying solutions to various kinds of
technical issues spanning DNS, business email, hosting, and
associated products
5. Escalating complex system-wide issues or bugs to L2 support
and software engineering teams
6. Ensuring speedy resolution of customer issues while maintaining
high customer satisfaction
7. Reviewing existing product documentation and publishing
documentation in internal & external knowledge bases
Walk-in Date: 24th & 25th Feb 2014, Time: 10.00 am to 1:00 pm
Venue Details:-
The Directiplex - Next to Andheri Subway,
Old Nagardas Road, Andheri East.
Mumbai-400 069.
Landmark - Opposite Pink Plaza Hotel
Website:- www.bigrock.in
Eligibility:- BE/B.TECH/BSC
Experience:- 0-1 Year
Location:-Mumbai
Job Role Web Solutions Specialist
JOB SUMMARY:-
Job Description:-
Directi, through its various Businesses, provides volume based,
mass-market, Internet products to millions of Customers
worldwide. Directi has been consistently ranked amongst the
fastest growing technology companies in the continent.
Responsibilities:-
1. Being the front line support for customers over email, phone,
or other channels
2. Troubleshooting and resolving issues related to our domain name
and hosting products
3. Up-selling and cross-selling BigRock products to qualified
customers where appropriate
4. Investigating and identifying solutions to various kinds of
technical issues spanning DNS, business email, hosting, and
associated products
5. Escalating complex system-wide issues or bugs to L2 support
and software engineering teams
6. Ensuring speedy resolution of customer issues while maintaining
high customer satisfaction
7. Reviewing existing product documentation and publishing
documentation in internal & external knowledge bases
Walk-in Date: 24th & 25th Feb 2014, Time: 10.00 am to 1:00 pm
Venue Details:-
The Directiplex - Next to Andheri Subway,
Old Nagardas Road, Andheri East.
Mumbai-400 069.
Landmark - Opposite Pink Plaza Hotel
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