Company:- Tesco Hindustan Service
Website:- www.tescohsc.com
Eligibility:- Any Graduate
Experience:- 0 - 1 yrs
Location:- Bangalore
Location:- Bangalore
Job Role:- Analyst
Company profile :-
Tesco Hindustan Service Centre (HSC) is the operations and technology centre for Tesco worldwide. We function as the nerve centre for the Tesco group, ensuring Tesco global operations run smoothly - anytime, anywhere. Tesco is the first major international retailer to have a fully-owned support centre in India. Situated in Bangalore, Tesco HSC shares the company values and customer focus. Tesco HSC was set up in May 2004 with the aim to enable standardisation and build centralised capabilities and competencies which can be leveraged across the Tesco Group. Currently we are 6500+ people strong and we are known as the hub for innovation across Tesco. We, at Tesco HSC, are involved in creating and executing strategic initiatives for Tesco worldwide be it in the day to day
running of stores or online business or creating and rolling out new offerings or ensuring that 500,000 colleagues are supported across the globe.
Job Description:
1. To conduct a daily review of Quality Scorecards from all initiatives delivered to stores
2. Providing feedback to delivery managers about Quality Scorecard KPIs
3. Tracking and reporting management information on Supplier/Main Contractor performance on initiatives
4. To track supplier/main contractor compliance with agreed Service Level Agreements on Quality Scorecard return
5. Contributing to service and process improvement projects within the team giving tangible benefits to the organisation
6. Identify and understand trends in contractor behaviour and provide a clear summary of all feedback from stores.
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